Error 56: The Cisco Systems, Inc. VPN Service has not been started

 

On some systems there is this problem with Cisco VPN service: cvpnd.exe must be excuted before you run the ipsecdialer.exe ( the GUI for the client ). But even if you start the service per hand in services.msc, it got killed in a few seconds after thus you can not run the client.

Update: thanks to Zhigang Wu we now only need to disable the Internet Connection Sharing service (also in services.msc), turn it from Automatically starting to Manual, and start the Cisco service. It will not be killed again. The registry method becomes obsolete and is only recommended as a last resort as it’s dangerous and may cause you problems.

To work around this problem: Uninstall Cisco VPN in Windows Control Panel, then go to regedit and remove all the entries have Cisco term in them. Be careful, back up the registry with built-in export function of regedit first and do not delete somethings like “Franscisco”, ok ? Some entries can not be deleted, it’s normal, just F3 until you reach the end of the registry.

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Comments 38

  1. vpn service wrote:

    Thank you, good tips to fix a problem. Some time ago i’am fixing this bug as you write.

    Posted 12 May 2008 at 2:12 pm
  2. Zhigang Wu wrote:

    In your second paragraph, did you means I should uninstall the Cisico VPN and clear the Cisico terms in the regedit and then re-install this program again?

    I remember I can run my Cisico VPN normally before updated the Visita SP1. I have no idea whether SP1 is the reason for this problem?

    Hope you could send me an email to discuss, thanks a lot.

    Posted 25 May 2008 at 4:47 pm
  3. Lamnk wrote:

    Hi Zhigang, yes you must uninstall the Cisco client first.

    Some machines at my workplaces running Vista SP1 without any problem with VPN.

    Posted 25 May 2008 at 5:19 pm
  4. Zhigang Wu wrote:

    Lamnk, thank you very much. I have reinstall the Cisco VPN. it works. But sometime after restart computer, I will met Error 56 again. It seems when the computer connect the internet will occurs this problem oftenly. Did you have same experience?

    Posted 26 May 2008 at 4:51 pm
  5. Lamnk wrote:

    No, i only encountered this error on two user’s laptops ( lucky, because you need to restart you computer at least 2 times to remove and install the software and THAT is a PITA with Vista ).

    Posted 26 May 2008 at 5:33 pm
  6. Zhigang Wu wrote:

    Lamnk, today, I have found the problem. Cisco Systems, Inc. VPN Service is killed by Internet Connection Sharing (ICS).

    I stopped the ICS service manually and then I can run VPN client.

    Posted 27 May 2008 at 4:00 pm
  7. JasonN wrote:

    Zhigang Wu, you are a genius!! I have had this issue with the Cisco client for weeks. I just tried you solution (disabled ICS on my wireless connection) and it worked!!

    I’m running Vista with Cisco Client V. 5.0.01.0600

    Thank you my friend!
    Jason

    Posted 09 Jul 2008 at 2:41 am
  8. JimWe wrote:

    Thanks a million Zhigang Wu. I struggled with this problem for the better part of an afternoon last week. For me the VPN service was intermittently working but failing more often than not. Now it works all the time and life is rosey once again.

    Posted 10 Jul 2008 at 5:46 pm
  9. matt wrote:

    Zhigang Wu – YOU ROCK!!!! this problem has been bugging me for ages!!!

    Posted 21 Jul 2008 at 12:18 am
  10. mkhalifa07 wrote:

    i tired all the above includeing the ICS disabling but still i am not able to run cisco vpn and error 56 persists someone please help me.. this is driving me mad

    Posted 25 Jul 2008 at 1:49 pm
  11. pramod wrote:

    where do i find internet connection service, not there in services of the system..

    pls help…getting error 56 when i log in with some other user name..is it profile problem,,..?

    Posted 04 Sep 2008 at 9:01 am
  12. Willis wrote:

    Zhigang,

    Thank you very much ! This problem
    bothered me for a long time, and now,
    I fixed it using your solution,it worked !

    It is really Great !

    Rgds,
    Willis

    Posted 08 Sep 2008 at 1:41 pm
  13. Shawn wrote:

    I also was having this problem at my place of business. This was a great help thanks. Gotta love tech forums has saved me many times.

    Posted 09 Sep 2008 at 9:18 pm
  14. Helmuth wrote:

    Zhigang, THANKS A LOT! Your recommendation works!

    Posted 26 Nov 2008 at 3:50 am
  15. M.V. de Jong wrote:

    Zhigang, thanks for helping me to restore my connection to my company.

    Posted 29 Nov 2008 at 7:42 pm
  16. Tiné wrote:

    Zhigang, great solution!!!!!!!!

    Thanks a lot :-)

    Posted 13 Dec 2008 at 4:39 pm
  17. Calv of Canada wrote:

    Thanks a miilion Zhigang, this problem have been driving me crazy for ages!!!! I say we shall all send him a postcard!!!

    Posted 30 Dec 2008 at 8:56 am
  18. yogesh wrote:

    MAKE SURE THAT THE SERVICE RELATED TO CISCO VPN IS UP AND RUNNING IN *SERVICES* IN THE BACKGROUND.

    Posted 29 Jan 2009 at 5:37 pm
  19. Madasty wrote:

    First of all, thanks to Zhigang Wu. Initially I had the same issue then after looking at this blog, I tried disabling Internet Connection Sharing (ICS) service but the problem was still there I had no clue what to do. But after doing some research I found that on my desktop “Cisco System VPN Client” was blocked under “Internet Applications” tab in McAfee firewall settings. Thats it!! I unblocked it and Voila it worked. This worked for me under McAfee environment and I am sure its the same firewall thing for any other anti virus s/w users. All the very best.

    Posted 24 Feb 2009 at 9:36 pm
  20. niels wrote:

    Here is another solution which worked for me!

    http://forums.techguy.org/networking/690063-solved-cisco-system-vpn.html

    Posted 25 Feb 2009 at 11:06 am
  21. thanks6059 wrote:

    this was great!!! thanks soo much…not many places you can go on the web to get accurate info. this was def one of the few!!!

    Posted 13 Jul 2009 at 11:48 pm
  22. kimrivera wrote:

    I have tried changing the Cisco VPN Service to Manual and then starting. I’ve also tried disabling ICS. Still, I keep on receiving the same Error 56.

    Anything I can do? :(

    Thanks

    Posted 26 Jul 2009 at 2:07 am
  23. Anders wrote:

    Thank you very much for the easy sollution of the VPN problem.
    After stopping Internet sharing service and start Cisco VPN service it worked fine for me to start the VPN session. This summer I set up shared inetnet on my computer and that’s why the sharing Internet service was started. That’s why I never had had this problem before.

    Posted 28 Jul 2009 at 3:44 am
  24. Shawn M wrote:

    Shoot, I disabled my ICS service a long time ago, but it still can’t work on my vista sp2.

    Posted 17 Aug 2009 at 10:08 pm
  25. Ashraf wrote:

    Thanks Pal…

    Posted 27 Aug 2009 at 2:59 am
  26. computerkeepsfreezing wrote:

    my antivirus provider advised me to uninstall all vpn software because according to them it's a conflict and their program will not work if there's a vpn.is this true?

    Rose
    computer keeps freezing

    Posted 03 Jan 2010 at 1:52 pm
  27. hebbink wrote:

    I also tried this but without success.. There are other clients to connect to the VPN network.. Take a look at what I found: http://blog.hebbink.com/post/2009/12/20/Error-5...

    Posted 10 Jan 2010 at 5:27 pm
  28. carlos henrique wrote:

    Real facts for error 56:
    1) the service vpn cisco broken;
    2) create the service again;
    3) sc create CVPND binPath= “C:Program FilesCisco SystemsVPN Clientcvpnd.exe” depend= “TCPIP” description= “Cisco System, Inc. VPN Service”
    4) go to the control panel and fine the service to work

    Posted 23 Feb 2010 at 1:55 am
  29. fabio025 wrote:

    but excuse me but in the services on my pc i haven't CISCO or VPN service why?

    Posted 09 Mar 2010 at 4:56 pm
  30. carlos henrique wrote:

    Hello, fabio0025.
    1) So, if your CISCO VPN was instaled, and, the service: “Cisco System, Inc. VPN Service”, not exists;
    2) Go to the command line: win -> start -> run -> cmd;
    3) Execute the command: sc create CVPND binPath= “C:Program FilesCisco SystemsVPN Clientcvpnd.exe” depend= “TCPIP” description= “Cisco System, Inc. VPN Service”
    4) Go to the Control panel: win -> start -> control panel -> administrators tools -> service -> CVPND, and fine the properties to the service work, ok.

    []`s

    Posted 10 Mar 2010 at 2:14 am
  31. fabio025 wrote:

    Hello, and thank you.
    I did what you said but if the folder is created on cvpnd.exe in Services there is the service to start …

    Posted 10 Mar 2010 at 9:45 am
  32. Name wrote:

    Thanks Carlos, your solution worked for me.
    For some reason the original service had vanished from my system.

    Posted 02 Apr 2010 at 5:17 pm
  33. Eduardo wrote:

    Perfect, this save my life… this error appear on the President's Laptop.. :)
    I adjusted the command line, I changed description to DisplayName and add the option start=auto

    Very thanks!!! Eduardo (BR)

    Posted 25 May 2010 at 12:52 pm
  34. Leo wrote:

    Two comments only:

    1. I had to use a slightly different syntax (more parameters):
    C:Program FilesCisco SystemsVPN Client>sc create CVPND binPath= “C:Program F
    ilesCisco SystemsVPN Clientcvpnd.exe” type= own type= interact DisplayName= “
    Cisco VPN Service”

    2. I had to run the command as Administrator

    Apart from that, really useful.

    Thanks a lot for sharing!

    Posted 03 Jun 2010 at 12:26 am
  35. Flits wrote:

    tnks a lot, you save-me!!

    Posted 16 Jun 2010 at 2:36 pm
  36. daifar wrote:

    how to excute the long-command?
    could you say that clearly?Please

    Posted 25 Jun 2010 at 2:32 am
  37. Uninstall Program wrote:

    Sometimes, reinstalling the program can fix the problem.

    Posted 25 Jun 2010 at 3:24 am
  38. Super VPN Services wrote:

    damn i receive error when i try to connect. error 691

    Posted 20 Jul 2010 at 10:47 pm

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