Error 56: The Cisco Systems, Inc. VPN Service has not been started

 

On some systems there is this problem with Cisco VPN service: cvpnd.exe must be excuted before you run the ipsecdialer.exe ( the GUI for the client ). But even if you start the service per hand in services.msc, it got killed in a few seconds after thus you can not run the client.

Update: thanks to Zhigang Wu we now only need to disable the Internet Connection Sharing service (also in services.msc), turn it from Automatically starting to Manual, and start the Cisco service. It will not be killed again. The registry method becomes obsolete and is only recommended as a last resort as it’s dangerous and may cause you problems.

To work around this problem: Uninstall Cisco VPN in Windows Control Panel, then go to regedit and remove all the entries have Cisco term in them. Be careful, back up the registry with built-in export function of regedit first and do not delete somethings like “Franscisco”, ok ? Some entries can not be deleted, it’s normal, just F3 until you reach the end of the registry.

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  • fabio025
    but excuse me but in the services on my pc i haven't CISCO or VPN service why?
  • carlos henrique
    Hello, fabio0025.
    1) So, if your CISCO VPN was instaled, and, the service: "Cisco System, Inc. VPN Service", not exists;
    2) Go to the command line: win -> start -> run -> cmd;
    3) Execute the command: sc create CVPND binPath= “C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe” depend= “TCPIP” description= “Cisco System, Inc. VPN Service”
    4) Go to the Control panel: win -> start -> control panel -> administrators tools -> service -> CVPND, and fine the properties to the service work, ok.

    []`s
  • fabio025
    Hello, and thank you.
    I did what you said but if the folder is created on cvpnd.exe in Services there is the service to start ...
  • carlos henrique
    Real facts for error 56:
    1) the service vpn cisco broken;
    2) create the service again;
    3) sc create CVPND binPath= “C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe” depend= “TCPIP” description= “Cisco System, Inc. VPN Service”
    4) go to the control panel and fine the service to work
  • hebbink
    I also tried this but without success.. There are other clients to connect to the VPN network.. Take a look at what I found: http://blog.hebbink.com/post/2009/12/20/Error-5...
  • my antivirus provider advised me to uninstall all vpn software because according to them it's a conflict and their program will not work if there's a vpn.is this true?

    Rose
    computer keeps freezing
  • niels
    Here is another solution which worked for me!

    http://forums.techguy.org/networking/690063-sol...
  • First of all, thanks to Zhigang Wu. Initially I had the same issue then after looking at this blog, I tried disabling Internet Connection Sharing (ICS) service but the problem was still there I had no clue what to do. But after doing some research I found that on my desktop "Cisco System VPN Client" was blocked under "Internet Applications" tab in McAfee firewall settings. Thats it!! I unblocked it and Voila it worked. This worked for me under McAfee environment and I am sure its the same firewall thing for any other anti virus s/w users. All the very best.
  • yogesh
    MAKE SURE THAT THE SERVICE RELATED TO CISCO VPN IS UP AND RUNNING IN *SERVICES* IN THE BACKGROUND.
  • Calv of Canada
    Thanks a miilion Zhigang, this problem have been driving me crazy for ages!!!! I say we shall all send him a postcard!!!
  • Tiné
    Zhigang, great solution!!!!!!!!

    Thanks a lot :-)
  • M.V. de Jong
    Zhigang, thanks for helping me to restore my connection to my company.
  • Helmuth
    Zhigang, THANKS A LOT! Your recommendation works!
  • Shawn
    I also was having this problem at my place of business. This was a great help thanks. Gotta love tech forums has saved me many times.
  • Willis
    Zhigang,

    Thank you very much ! This problem
    bothered me for a long time, and now,
    I fixed it using your solution,it worked !

    It is really Great !

    Rgds,
    Willis
  • pramod
    where do i find internet connection service, not there in services of the system..

    pls help...getting error 56 when i log in with some other user name..is it profile problem,,..?
  • mkhalifa07
    i tired all the above includeing the ICS disabling but still i am not able to run cisco vpn and error 56 persists someone please help me.. this is driving me mad
  • matt
    Zhigang Wu - YOU ROCK!!!! this problem has been bugging me for ages!!!
  • JimWe
    Thanks a million Zhigang Wu. I struggled with this problem for the better part of an afternoon last week. For me the VPN service was intermittently working but failing more often than not. Now it works all the time and life is rosey once again.
  • Zhigang Wu, you are a genius!! I have had this issue with the Cisco client for weeks. I just tried you solution (disabled ICS on my wireless connection) and it worked!!

    I'm running Vista with Cisco Client V. 5.0.01.0600

    Thank you my friend!
    Jason
  • Zhigang Wu
    Lamnk, today, I have found the problem. Cisco Systems, Inc. VPN Service is killed by Internet Connection Sharing (ICS).

    I stopped the ICS service manually and then I can run VPN client.
  • Lamnk
    No, i only encountered this error on two user's laptops ( lucky, because you need to restart you computer at least 2 times to remove and install the software and THAT is a PITA with Vista ).
  • Zhigang Wu
    Lamnk, thank you very much. I have reinstall the Cisco VPN. it works. But sometime after restart computer, I will met Error 56 again. It seems when the computer connect the internet will occurs this problem oftenly. Did you have same experience?
  • Lamnk
    Hi Zhigang, yes you must uninstall the Cisco client first.

    Some machines at my workplaces running Vista SP1 without any problem with VPN.
  • Zhigang Wu
    In your second paragraph, did you means I should uninstall the Cisico VPN and clear the Cisico terms in the regedit and then re-install this program again?

    I remember I can run my Cisico VPN normally before updated the Visita SP1. I have no idea whether SP1 is the reason for this problem?

    Hope you could send me an email to discuss, thanks a lot.
  • Thank you, good tips to fix a problem. Some time ago i'am fixing this bug as you write.
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