How to fix Cisco VPN Client error 442 on Windows Vista

 

Update 2010-10-31: If you use windows 7 and latest version of Cisco VPN Client (like 5.0.06 or 5.0.07) and have this error then you can quickly fix it by turning off Windows Internet Connection Sharing (ICS) service:

  • Press Windows and R key to open Run window, type in services.msc
  • Stop the Cisco Systems … service
  • Stop the Internet Connection Sharing (ICS) service
  • Right click on ICS service and choose Properties. Then change Startup type to Disabled or Manual.
  • Start Cisco Systems … service
  • Done. Now create a VPN connection, error 442 no more !

If it doesn’t help then try to remove Cisco VPN, update Deterministic Network Enhancer, and reinstall Cisco VPN.

Please ignore the old post since it’s not up2dated:

Everyone has dealed with Cisco VPN Client on Vista probably knows the notorious Error 442 – Failed to enable virtual adapter. AFAIK this is a bug from Cisco that stays unfixed for at least 5 months (from the version 5.0.00.0340 released on May 2007 until now). Whether it is Cisco or Microsoft to point the finger at, i really don’t know.

So … you probably already tried this work-around suggestion from Cisco’s release notes:

Run cmd as Administrator and execute the following command:
reg add HKLM\System\CurrentControlSet\Services\Tcpip\Parameters /v ArpRetryCount /t REG_DWORD /d 0 /f

It just does not work ( at least every time i faced Error 442 ). What you should do is:

  • Remove the client
  • Activate the real Administrator account ( for detailed howto see this post )
  • Restart, then log into the administrator account
  • Install the file as normal ( right-click on it, choose “Run as Administrator”)
  • After the installation finishes, restart again.

The client should work now. If not try to remove the Deterministic Network Enhancer protocol first, then reinstall VPN. Have patience, you will need to restart your computer sometimes.

Some people say the removal of Microsoft SQL do the trick (strange, erh ?), or simply turn on Media Sharing in the Network and Sharing Center. I haven’t tried this, so if it fixes your problem, then good for you.

If you could post your result here, then i am very appreciated :-)

Users’ comments:

From Nathan Le:

Under Services, I disabled Internet Connection Sharing (ICS) and then reboot. It then worked like a charm. By the way, I am using Windows Vista and Cisco VPN Client version 5.0.03.0560. Hope this helps.

From Chkrata:

The fix for 442 is simple – just tick ‘Allow Local LAN Access’ on the Transport tab of connection properties.

From fakh:

Many reasons that can cause this error, for instance if you have mcafee installed make sure you removed the NDIS filter under network, adaptors, choose the cicso vpn go to properties and uncheck NDIS.

From Chris:

The problem exists with MS Network Monitor and Vista. However, simply uninstalling NetMon will not solve the problem. Before uninstalling NetMon, run “nmconfig /uninstall” from the directory the application is installed. Once this is done you can uninstall Network Monitor. Reboot your system and all is right in the world!

From Tim:

I had this same problem start out of nowhere. After coming to this site and seeing some of the fixes, all I did was open C:\Program Files\Cisco Systems\VPN Client, right clicked on ipsecdialer.exe and vpngui.exe and clicked properties. I set both to run in xpSP2 compatibility mode and run as administrator. Problem was immediately fixed, no reinstallation was necessary and no DNE update was necessary. But yes I have to agree to let it run each time I start it.

Update: Updating DNE solves the problem indeed (uninstall VPN, get the latest DNE driver at deterministicnetworks.com, install it and then install VPN again). Deterministic Networks was acquired by Citrix, it’s site is redirected to Citrix’s

Update: If you happen to use the latest version (5.0.04.0300, as of Nov 2nd 2008) and still have this 442 error, uninstall the client and use an older version e.g. 5.0.03.0560

Update: In case the problem is stubborn and doesn’t want to go away, there is Shrewsoft VPN Client, which is compatible with many types of VPN gateway, and especially, free. It helped me many times when the Cisco client refused to run.

Related posts:

  • Samual_mathews

    issue is becoz of the protocol crated in network connections
    disable cisco vpn adaptor in network connections and u will be fine

  • http://professional-suggestion.com/ Uninstall Program

    Thanks for your fix method. It's helpful:)

  • MP

    Disabling ICS as described by Nathan Le worked for me in Vista. No need to reboot.

  • Eriqjohnson

    I got the 442 error when I was trying to use the vpn client through my wireless connection. Try plugging into the LAN line. Worked for me :)

  • http://professional-suggestion.com/ Uninstall Program

    Man, thanks for your sharing! I learn a lot from you.