How to fix error 27848 / 2738 at Cisco VPN installation

 

Sometimes (even with new machines) there are problems at the client’s installation, for example:

Error 27848: Deterministic Network Enhancer installation requires a reboot first, to free locked resources.

After that the installation process is rewinded back and canceled. To fix it, open the command prompt as administrator (Right click on cmd then choose Run as Administrator). Type those commands and press Enter:

cd %systemroot%system32

regsvr32 /u dneinobj.dll

If Vista complains about regsrv32, then maybe the program is not on the system path. You must use absolute path:

C:\Windows\system32\regsvr32 /u C:\Windows\system32\dneinobj.dll

For error 2738

Internal Error 2738

follow the same procedure as above, just replace the command regsvr32 /u dneinobj.dll with

C:\Windows\system32\regsvr32 C:\Windows\system32\vbscript.dll

Update: regsrv32 should be regsvr32, my mistake :-P

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Comments 8

  1. Tommy Raun wrote:

    It is not regsrv32 but regsvr32. But thanks for the info.

    Posted 27 Jan 2009 at 9:46 pm
  2. Eugene Roukchan wrote:

    Worked perfectly. Many Thanks. Eugene.
    PS. regsrv32 supposed to be regsvr32

    Posted 29 Jan 2009 at 10:18 pm
  3. Lamnk wrote:

    Thank you, fixed the mistake.

    Posted 31 Jan 2009 at 11:30 pm
  4. Jacques Gonsoulin wrote:

    Thank you so much for the solution to this issue, i have been fighting with it for hours and this made it work perfectly

    Posted 29 Apr 2009 at 8:04 pm
  5. RM wrote:

    awesome! it worked

    Posted 22 May 2009 at 10:27 pm
  6. Anuradha wrote:

    It is not working in our environment, some of the users are still facing the same error…

    Posted 15 Jun 2009 at 6:37 am
  7. Kris wrote:

    You rock! thanks

    Posted 14 Jul 2009 at 1:50 pm
  8. Kiran wrote:

    Anuradha – were you able to get this resolved? I am running into the same issue and following these steps is not helping me. This is on Win7

    Posted 10 Feb 2010 at 4:46 am

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